Refund policy

Return & Refund Policy

Because our products are custom-made to meet each client’s unique needs, we are unable to accept returns.

Damages and Issues

Please inspect your order upon delivery and contact us right away if any item is defective, damaged, or incorrect. We want to make it right for you as quickly as possible.

If you experience an issue, please take a clear photo of the item(s) and email it to us at support@alohamagnetics.com, including your order number. Our team will review your request and respond within 24 hours.

Unfortunately, we are unable to accept returns on sale items or gift cards.

Thank you for your understanding and support!